Little things matter (2)

Back in June I wrote about how little things make a big difference. It was mainly about how a good approach to people makes a big difference.

This week, the stark contrast between companies was brought home to me. One of our back doors has dropped so I called the company that fitted them. I won't mention who they are, but you might like to read some reviews other people have written here. Anyway, the doors were fitted before we moved in, and the company were not interested at all - they simply said they WOULD NOT come out and look at them. (Not even an offer, but with a basis that they would charge us. I still find it hard to believe a company could have such little interest in a product they made). So, I called a local company, who came right out, told me what was wrong, and so far have not charged me a penny. Good service versus bad service. Now, if you want a recommendation about where to try double glazing, drop me a line.

And remember Matthew 7:12 ('In everything, so to others what you would have them do to you').